Terms & Conditions

All information including prices are correct at time of publishing and include VAT. It may be necessary to change prices either up or down, from time to time. Any price changes will be confirmed to you at the time of ordering.

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, all measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.

If a product is recalled for any reason, you will be contacted.

All stock and prices are subject to availability.

Orders not received, which were dispatched by Standard or Tracked Postage, will not be deemed 'missing' until 15 working days have passed, therefore no resend or refund will be offered until after this period. Orders dispatched outside the UK must allow 28 working days.

If an order is not received you must notify Xtras in writing or by email within 30 days of dispatch as no claim can be made after this time.

Please note that prices displayed online may vary from those in store.

The payment area is secured using industry standard Secure Sockets Layer technology (SSL). This security technology encrypts your personal information including your credit card number, name and address, ensuring that nothing can be read as it travels over the internet.

We do not currently accept orders originating from these areas: * list countries as specified under current regimes

 * Current regimes

  • Balkans
  • Burma
  • Cote d'Ivoire (Ivory Coast)
  • Cuba
  • Democratic Republic of Congo
  • Syria
  • Belarus
  • Burma/Myanmar
  • Democratic Republic of Congo
  • Federal Republic of Yugoslavia & Serbia
  • International Criminal Tribunal for The Former Yugoslavia
  • Iran
  • Iraq
  • Ivory Coast
  • Lebanon
  • Syria
  • Liberia
  • North Korea (Democratic People’s Republic of Korea)
  • Sudan
  • Zimbabwe